How long will it take to receive my order?

Order Processing TimeAll orders are processed within 2–5 business days. Once your order is processed, it will be shipped and you will receive a confirmation email with tracking information when available.Shipping TimesBecause we work with international suppliers, shipping times may vary depending on your location.Estimated delivery times:United States: 7–15 business daysCanada: 10–20 business daysUnited Kingdom: 10–20 business daysAustralia: 10–20 business daysRest of the world: 15–30 business daysPlease note that these are estimated delivery times and may vary due to customs processing, carrier delays, or high-demand periods.

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Or contact us here in chat or email support@thermawear.co

What is your return policy?

We offer free returns within 30 days of delivery on eligible items. To qualify, products must be unused and in their original condition.There are no restocking fees. While returns are free, a $7.99 fee will be deducted from your refund to cover return shipping. We’ll provide a prepaid return label to make the process easy.To start a return, please contact us via Live Chat or email support@thermawear.co.

Can I exchange an item?

Yes! We offer exchanges for eligible items. If you need a different size or color, we’ll help you swap it quickly.Is there a fee for exchanges?Yes — exchanges require a $7.99 shipping fee, which will be deducted from your refund to cover return shipping.We will provide you with a prepaid return label for easy returns.How do I request an exchange?Contact us through Live Chat or email us at support@thermawear.co and we’ll send you the exchange steps.What items are eligible for exchange?Items must be unused, in original condition, and returned with original packaging (if included). Additional conditions may apply.

How does ThermaWear™ heated apparel keep me warm?

ThermaWear™ garments use ThermaWear™ engineered heating technology with built-in warming panels that distribute heat evenly across key areas of the body for consistent comfort.

What heated products does ThermaWear™ offer?

ThermaWear™ offers a growing collection of heated essentials including jackets, vests, gloves, and cold-weather accessories designed for everyday use.

How long does the heat last?

Heating duration varies by power source and temperature setting, but most ThermaWear™ customers enjoy several hours of warmth when connected to a standard power bank.

Is ThermaWear™ heated clothing safe?

Yes. ThermaWear™ products are designed with low-voltage systems and built-in safeguards to deliver reliable warmth while maintaining user safety.

Can I wash my ThermaWear™ heated clothing?

Yes. Simply remove the power source from your ThermaWear™ garment before washing and follow the included care instructions.

Why choose ThermaWear™ heated apparel?

ThermaWear™ heated clothing provides adjustable warmth, enhanced comfort in cold weather, and greater flexibility compared to bulky layering.

Do I need a specific power bank for ThermaWear™ products?

Most USB-compatible power banks work with ThermaWear™ heated products. We recommend the ThermaGear™ 20,000 mAh Power Pack for maximum compatibility.

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Cold wasn’t the problem. Bad gear was. Designed for comfort, warmth, everyday use. Valentine's Sale - Up to 60% Off!

ThermaWear™ Heated Winter Jacket Pro — New Edition

ThermaWear™ Everyday Heated Gilet

ThermaWear™ Heated Touchscreen Gloves

ThermaWear™ Warm Grip Touchscreen Knit Winter Gloves

ThermaGear™ 20,000 mAh Power Pack for Heated Jacket

ThermaGear™ Magnetic Windshield Protector

CozyWear™ Heated Cat Plush Pillow

shop best sellers

ThermaWear™ Everyday Heated Gilet

ThermaWear™ Everyday Heated Gilet

BEST SELLERS

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